HOSTK

The terms of use below constitute a legal agreement between you (The Customer) and HostK-ExtrA.com (the Company). Your agreement to be bound by these terms is acknowledged by your use of the Company Services, Support Services and/or any software made available to you by the Company.

Customer's Fees

The Company will charge the customer the appropriate fee, depending on the Customer's order and should be paid on a per year basis.Renewal fees are due for each Account at the end of the pre-paid period for the account, In case of failing to pay for the service in due time, the site will be suspended.

*Domain Name Related Services

The Company provide domain registration, renewal, transfer, and ID protect on behalf of the Customer with a registrar selected by the Company. Apart from the specific Company terms below the use of the domain registration related services is regulated by ICANN, the registrar and the applicable laws. For more information about the ICANN terms and the terms of the two Registrars from which the Company selects, please read:

ICANN Policy:
http://www.icann.org/dndr/udrp/policy.htm

Service Cancellation By the Customer

Any service provided by the Company can be canceled by the Customer in accordance to the cancellation terms below. The cancellation becomes effective 5 business days after it has been received by the Company. If a renewal payment is billed by the Company after a cancellation request is received but before the cancellation becomes effective it will not be refunded.

The client is eligible for a refund after canceling an account on the following terms:

1. The cancellation requested by the Customer has become effective in less than 30 days after the date of the initial payment for this account. Cancellations that become effective in more than 30 days after the initial payment are not eligible for refund.
2. The Customer will be refunded the money s/he paid for the hosting account(s) excluding the setup and processing fee of $24.95 per account. The setup and processing fee is always withheld in case of a refund, even if this fee was waived at the time of purchase
3. If the Customer has registered a domain name during the initial hosting account order process the applicable domain name registration fee will be also withheld. The domain registrations fee is always withheld in case of a refund, even if this fee were waived at the time of purchase.
4. The additional services and products fees are non refundable.

Service Cancellation by The Company

The Company may cancel any of its services immediately with no prior notice and with no refund, if the Company determines in good faith that Customer's use of the service violates the terms of use. The Company cannot be held liable for loss of data in case of such a cancellation.

The Company may also cancel any of its services, if the Company determines in good faith that this service has become impractical or unfeasible for any technical, legal, regulatory or other reason, by giving Customer as much prior notice as reasonably practicable.

The Company may also cancel the Hosting service used by the customer for any or no reason with a 7-day prior notice. After the 7-day period the Customer Account will be terminated and the Company will provide access to an archived backup copy of the Customer's account content as of the termination date. The backup copies will be accessible for up to 7 calendar days. All backup copies, as well as any other information or data, associated with the account will be deleted from the Company's servers after the 7-day period for accessing the archived back up copy.

In case of  Hosting Account Cancellation by the Company for a reason different from violation by the Customer of the Terms of Use, the Company will issue a refund for all the months, for which the account is prepaid and will not be used by the Customer. The amount of the refund will be calculated by multiplying the number of the unused months by the pre-paid monthly price applicable for the Customer's billing cycle. The Company will act in good faith to offer several options for receiving the refund; however it is the Customer's sole responsibility to provide the needed information for receiving the refund

Hosting Account Expiration

Each Customer's account might be suspended on the expiration date if no renewal payment is received by the Company before this date. A copy of the expired account will be kept by The Company for a maximum of 7 calendar days after the expiration date. Each cancelled account will be terminated and deleted, and all of its backup copies, as well as any other information or data, associated with the account will be deleted from the Company's servers if more than 7 calendar days have passed after the expiration date and no renewal payment is made by the Customer. The Company cannot be held liable for loss of data due to account suspension or termination after the expiration date.

Payment Processing

The Customer understands and agrees that his payment can be process either by the Company or by an authorized vendor of the Company. The Customer agrees to keep the Company and any of its vendors harmless of any fraud risks, ungrounded chargeback requests and other actions related to his/her payment that can influence negatively the standing of the Company or its vendors.

The Company reserves the right to verify each payment and the service will be provided only if the verification process is successfully completed. In case of failure of the verification process the service will not be provided and the payment will be refunded by the Company.

The Customer understands and agrees that during the verification process the Company or its vendors may contact the Customer and request additional information and documents from the Customer. It is the Customer?s sole responsibility to provide all the information required in order to verify the payment.

The Customer understands and agrees that the services provided by the Company can be canceled only by contacting the Company and in accordance with the "Service Cancellation by the Customer" terms. The Customer understands and agrees that the Company vendors can act only as an intermediary at the point of payment processing, but cannot be involved in any communication or be held liable by the customer in relation to a service provided by the Company.

If a payment is cancelled by the customer directly with a Company Vendor, the service provided by the company will be immediately terminated by the Company with no guarantees against data loss.

In case of a chargeback of the Customer's payment directly through the Credit Card authorities the service provided by the Company will be immediately terminated by the Company with no guarantees against data loss. In case the charge back is ungrounded the Customer is obliged to provide any assistance and documents needed to the Company for reversal of the chargeback in up to 2 business days. The Customer will also be liable to pay a $50 chargeback processing and handling fee. In case of failure by the customer to comply with Payment Chargeback policy the Company reserves the right to handle the case over to a Collection Agency for collecting the due payments by the Customer.

Customer's use of account resources

The Customer should use all recourses provided by The Company in a manner that does not endanger the quality of the overall server performance. Such resources include but are not limited to: Server Memory Usage, CPU usage, MySQL server usage, mail server usage, web server usage etc. If any part of the Customer's account is found to violate the Account Resources Use policy below, the Company may take immediate corrective actions without prior warning. Failure by the Customer to maintain his/her account in full compliance with the terms listed below may result in a warning, resource usage limitations, suspension or immediate account termination with no refund.

Customer's use of traffic (bandwidth)

Customer's account monthly traffic is limited in accordance with the Customer's hosting plan. If the monthly traffic limit is reached before the end of the month the Customer's account will be suspended until the beginning of the next month or after paying for an extra Bandwidth for the current month. No traffic can be transferred from month to month and No extra bandwidth will be giving without pre-paying it.

Customer's use of email service

The Customer should use the email and other related services in full compliance with the terms below:

1. Each Customer's account is allowed to send a maximum of 100 emails per hour. Any account that exceeds this limitation is endangering the overall server performance.
2. Each email sent by the Customer should have NO more than 10 recipients. Sending a single email to more than 20 recipients simultaneously is endangering the overall server performance.
3. The use of email clients with IMAP protocol is allowed for mailboxes with a maximum size up to 200MB. Any use of IMAP with a bigger mailbox is endangering the overall server performance.
4. The use of email clients with POP3 protocol is allowed for mailboxes with a maximum size up to 100MB. Any use of POP3 with a bigger mailbox is endangering the overall server performance.
5. The Company allows up to 100 checks per hour for a POP3 mailbox. Any use of POP3 service to check a mailbox more often than 100 times per hour is endangering the overall server performance.

The Customer agrees that the Company has the sole right to decide what constitutes a violation of the terms for resources use listed above as well as what is the appropriate severity of any corrective action to be applied. If no revision of the decision is requested by the Customer in 7 calendar days, the Company decision became binding and final.

The Customer has the right to request a revision of the Company decision for any resource abuse case only once. If this request is received by the Company in 7 calendar days, after the corrective action has been taken, the Company will revise the case including the additional information provide by the Customer. The decision of the Company in such a case is binding and final, and cannot be a subject of a further change.

The Customer understands and agrees that the Company can terminate each account that violates the terms of account resource use and cannot be responsible for data loss in such cases.

The Customer understands and agrees that in case of re-activating of a Customer's account suspended for violation of terms of account resource a re-activation fee of $50.00 will be applied.

Customer's Responsibilities related to his/her Account Confidentiality and Integrity

The Customer is responsible for maintaining the confidentiality of all login information related to his/her account, Control Panel, FTP and other account management tools. The Customer has no right to rent, lease, lend, distribute, market or otherwise dispose of any portion of his/her  Hosting account space for management and use to third parties. Failure by the Customer to maintain his/her account in full compliance with this policy may result in a warning, suspension or immediate account termination with no refund.

The Customer is responsible for maintaining the security and the integrity of all the software applications that s/he chooses to be uploaded and/or used on his/her account. The Company cannot and will not be liable for any loss or damage arising from security bridged in any such software and application.

The Customer agrees to immediately notify the Company of any unauthorized use of his/her password or account or any other breach of security and to ensure that s/he logouts at the end of each session. The Company cannot and will not be liable for any loss or damage arising from your failure to comply with this policy.

The Customer is fully responsible for all activities that are performed through his/her account. The Company has the right to suspend or terminate any account, which does not comply with the terms of use, without prior notice and with no refund. The Company cannot and will not be liable for any loss or damage arising from account suspension or termination due to unacceptable use of the account, even if the Customer is not aware of and/or has not authorized such use.

Customer's Responsibilities Related to Actions that Cause Harm to The Company

The Customer is responsible not to engage in or to instigate actions that cause harm to the Company or other Customers. Such actions include, but are not limited to, actions resulting in blacklisting any of The Company IPs by the any online spam database, actions resulting in DOS attacks for any servers belonging to the Company, etc. Failure to comply with this policy may result in a penalty fee, warning, suspension or possible account termination with no refund. The Company has the right to decide in good faith which actions cause harm as well as the size of the penalty fee or the severity of any other corrective action to be applied. The decision of the Company in such case is binding and final, and cannot be a subject of a further change.

Acceptable Use Policy

Customer should use all services provided by the Company for lawful purposes only. Customer agrees to maintain his/her website in full compliance with the terms listed below. If any part of the Customer's account is found to violate the Acceptable use policy below, the Company may take immediate corrective actions including immediate suspension or deletion, from the Customer's account without prior warning. Abuse of the acceptable use policy below may result in a warning, suspension or possible account termination with no refund.

By using any Services, provided by the Company:

• You agree that you will not violate the laws, regulations, ordinances or other such requirements of any applicable Federal, State or local government.
• You agree not to transmit any unsolicited commercial or bulk email. You will not engage in any activity known or considered to be spamming or Mail Bombing.
• You agree not to make any inappropriate communication to any Newsgroup, Mailing List, Chat Facility, or another Internet Forum.
• You agree not to make, attempt or allow any unauthorized access to the Company website, servers, your own hosting account or the account of any other customer of the Company.
• You agree not to allow any remote code execution of malicious software through the hosting account provided by the Company
• You agree not to cause denial of service attacks, port scans or other endangering and invasive procedures against the Company servers and facilities or the servers and facilities of other network hosts or Internet users.
• You agree not to forge the signature or other identifying mark or code of any other person or engage in any activity (including "spoofing") to attempt to deceive other persons regarding the true identity of the User (excluding the use of anonymous remailers or Internet nicknames)
• You agree that you will not use the account provided by the Company for storing any data if it is copyrighted and you are not the owner of the copyright. This includes but is not limited to copyrighted music files, copyrighted video files, copyrighted software, etc.
• You agree that you will not use the Company services to host any website, other content, links or advertisements of websites that:

The Customer agrees that the Company has the sole right to decide what constitutes a violation of the acceptable policy use described above as well as what is the appropriate severity of any corrective action to be applied. If no revision of the decision is requested by the Customer in 7 calendar days, the Company decision became binding and final.

The Customer has the right to request a revision of the Company decision for any resource abuse case only once. If this request is received by the Company in 7 calendar days, after the corrective action has been taken, the Company will revise the case including the additional information provide by the Customer. The decision of the Company in such a case is binding and final, and cannot be a subject of a further change.

The Customer understands and agrees that the Company can terminate each account that violates the terms of account resource use and cannot be responsible for data loss in such cases.

The Customer understands and agrees that in case of re-activating of a Customer's account suspended for violation of acceptable use policy a re-activation fee of $50.00 will be applied.

Terms of Use for HostK-ExtrA.com Free Templates

By downloading and using any of the templates designed by HostK-ExtrA.com the Template User agrees to the terms below:

1. The Template User may use any of the HostK-ExtrA.com templates for as many websites as s/he wishes free of charge. In return the Template User agrees to keep the links to HostK-ExtrA.com that are part of the template.
2. PSD or any vectorial files are not provided as part of the templates. However, the Template User is authorized to make any modifications to HostK-ExtrA.com templates to fit his/her needs better except for removing the HostK-ExtrA.com copyright mark and the links to HostK-ExtrA.com.
3. The HostK-ExtrA.com is the sole owner of the templates copyright and the Template User may not claim any intellectual or exclusive ownership to any of HostK-ExtrA.com templates, no matter if it is modified by you.
4. The Template User may not offer any of the HostK-ExtrA.com templates, modified or not for redistribution or resale of any kind without prior written consent by HostK-ExtrA.com.
5. HostK-ExtrA.com cannot guarantee that the templates provided will be compatible with all versions of the software application they are designed for.
6. Templates designed by HostK-ExtrA.com are provided are provided on an as is, as available basis and are used on the customer's own risk. No warranties related to HostK-ExtrA.com services are made, including but not limited to warranties of merchantability or fitness for a particular purpose. HostK-ExtrA.com makes no warranties that its services will not be interrupted or will be error free. HostK-ExtrA.com does not guarantee that any specific results can be obtained by using its services. No kind of advice or information, written or oral, given by a HostK-ExtrA.com employee, owner or agent can be viewed as a warranty of any kind. In no event shall HostK-ExtrA.com be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our templates.

Templates Customization Services Terms

HostK-ExtrA.com provides customization of HostK-ExtrA.com templates. The service includes replacing the Company Name, slogan and other default texts, which are part of the HostK-ExtrA.com template default design and is provided on the following terms:

1. HostK-ExtrA.com customize only template designed by HostK-ExtrA.com.
2. HostK-ExtrA.com customization service includes only change of text. It does NOT include change of fonts, colors etc.
3. HostK-ExtrA.com delivers the customizations services only if the text provided by the Template user is compatible with the space where it should be placed. HostK-ExtrA.com may not be responsible if the Template User fails to comply with this requirement.
4. HostK-ExtrA.com customizes any template only after the Template User has paid the applicable one-time customization fee. The Customization fee is non-refundable
5. HostK-ExtrA.com provides the template User with a download link to the customized template in maximum 2 business days after the Customization fee is received by HostK-ExtrA.com. The download link is sent to the email, filled in during the order process by the Template User. The template User is solely responsible for providing a working email addrees, to which s/he has access and HostK-ExtrA.com may not be responsible if the download link is not received by the Template User due to failure to comply with this requirement.
6. If the template User is a HostK-ExtrA.com shared hosting customer s/he is entitled to receive a free installation of the customized template on his/her HostK-ExtrA.com hosting account ONLY in case when the template chosen by the customer is compatible with the application version user by the Customer on his account.

Templates Services Privacy Policy

The registration information of the Template Services user will not be intentionally disclosed to third parties unless this is required by law, or we believe in good faith that we are required to do so to protect the rights and the property of HostK-ExtrA.com. The email address provided by the temple services user may be used for providing important information, news or promotions related with the service.

For any issue, not covered in the Free Templates Services Privacy Policy, the General HostK-ExtrA.com Privacy Policy will apply.

Terms of Use Change

SiteGround reserves the right to change the above terms of use at any time. Such changes will become effective and binding after their posting on SiteGround's website. The template User is responsible to regularly review SiteGround Templates Terms of Use and be aware of the changes made. By continuing to use the SiteGround templates after any posted revision, the Template User agrees to abide by it.